Wednesday, 7 December 2011

Five Steps To Video Conferencing


You have just created an exceptional SIP trunking for your business, and are saving a lot of money buying only the lines that you need to use. Now, you need to set up for Video Conferencing to enhance your company's ability to serve your customer's needs the best way possible. Well, this can be done in five easy to follow steps. The first thing that you are going to want to do is make the decision among your HR, management or IT personnel that have an express understanding of your company and understand the technology that you will be using. It will be an incredible help to your company if these same people use your video conferencing in more than just meetings, but in their day-to-day business. This will allow them to maximize their understanding of the system, as well as increase the benefits that it will reap for your business.
The second step in video conferencing requires that you have the proper bandwidth, quality and other performance related issues that are required for video conferencing. These include your scheduling tools, instructions, contacts, equipment, web portal and maintenance. With your SIP trunking devices, you are sure to have what you need for this, but it is always recommended to double check. You need to have a 2MB bandwidth to support your high definition connectivity. With the best resolutions, you can increase the likelihood that your customers will accept this technology as the best way to communicate, increasing sales and satisfaction.
Thirdly, you are going to want to promote your video conferencing system. You have to create an awareness base among your clients, both future and present, in order to encourage them to use this video conferencing. The best way to do this is to have an open invitation to a party that you will be holding, showcasing your video conferencing technology. This will increase the awareness and intrigue much more than a simple email or flyer, as well as give your clients a hands on experience of what they have to look forward to in the future with you.
The fourth step in video conferencing is to train your employees on how to maximize the use of the technology, not the products that are used for it. Similar to a cell phone, not many people care about how it works, just the fact that it does work. Therefore, training your staff on how to use your video conferencing system should focus more on why to use it, not how it works. This will generate more interest and subsequently more proper and experienced usage.
Finally, you will want to track your progress and increase or decrease usage and other capacities as needed. More companies are utilizing this technology, and it is only going to improve over time. By indulging your company in the video conferencing technology world, you are going to be leaps and bounds ahead of your competition, but only if you take the time to teach, learn and use it to the best of your business's ability.

Laptop Care to Avoid Laptop Repairs


When a laptop is not properly taken care of, there are several things that can go wrong, leading you to need laptop repairs. By keeping a few tips in mind, you can properly take care of your new laptop. With proper care, you will not have to worry about losing all of your important documents or pictures. If you are going off to school, then you no doubt bought your laptop with the intentions that it would last you for all four years of school. Since most schools require you to have a laptop nowadays, keeping yours in top condition is important. If something does happen to your laptop, however, there are laptop repair options available. There are services that offer laptop repairs and screen repairs, as well, and many of these options are affordable.
If your laptop breaks down and you take it to where you bought it, chances are that they are going to try to talk you into purchasing a new one. On the other hand, if you take it to someone that knows how to repair laptops, this can save you a lot of hard earned money. There are, however, problems with laptops that are not easily fixed. Your first order of business is to protect your laptop as much as possible from actions that could cause it harm. For instance, keeping it in a laptop case is a very good idea when your computer is not in use. If the laptop gets dropped or something were to be dropped on it, then it is at least a bit more protected, especially if you have purchased a hard case for your laptop.
Many people nowadays purchase screen protectors for their cellphones, and these are even available for laptops. These are handy if you do not want to have to carry your laptop in a case all the time. This will at least protect your screen from damage. Also, if you are not using the computer, be sure to close the lid to avoid damage in that respect, as well.
It may not always be comfortable to sit behind a desk to write a paper or to take notes on your laptop, so many college students sit on their beds to do homework. While this may be more comfortable, it is very bad for your laptop as it needs air to breathe. If you prefer sitting on your bed to do your work, there are fans that you can purchase that will help keep your computer running cool so as not to overheat it. These fans are not bulky and they are powered by the power within your laptop.
It is always good to keep food and drinks away from your computer when you can. If you have access, it is also a good idea to install virus protection software, as well. If you normally use your laptop to watch videos or movies, chances are that you also eat around your laptop which can be devastating if something spills. Take the precaution to take care of your computer as best you can and it will last you for many years of great service. When you are ready for a new computer, you can take your old one to a place that will recycle laptops.

Repair or Replace - What's The Best Option for Your PC or Laptop?


There are two types of fault in a computer, hardware and software. The most common type of software fault is virus, Trojan, worm or rootkit. Rootkits are least common and present the most difficulty as they tend to be well hidden, and might require the boot sector to be overwritten. The others can usually be removed with a good Internet Security program. The best option might be to format the hard drive and reinstall Windows, if you have backed up your data.
Another type of software fault is Windows Updates, which after installation cause a problem. The best solution is to immediately run System Restore. Drivers can cause a problem--they can usually be updated from the manufacturer's website.
If the hard drive, memory or DVD drive has failed, then it is usually worth replacing the faulty item but if a chip on the motherboard has failed in a laptop, it might not be cost-effective to repair outside warranty.
NEW COMPUTER HARDWARE
The new computer hardware has a lot to be recommended, hard disks are twice as fast as last year, memory is nearly twice as fast, and there is a range of processors that really makes Windows fly. For several years, Macs have been running on Intel, which says a lot in Intel's favour.
The Solid State Drive, SSD, is new technology which has dropped in cost this year, making it more affordable. When you run Windows or OSX on one of these, it starts in about forty seconds, programs such as Word, Excel load in one second.
Many people are now replacing their desktops or laptops with a tablet because of the huge advantages, such as:

Improved portability, and lower weight, 7in, 8in or 10in screen.
The power consumption is low enough to last all day on a single charge.
A good tablet will cost about the same as a mid-range laptop. So you're getting value for your money.
Choice - there is a wide range of offers in the market, from lots of manufacturers, Android and iPad, which as yet do not suffer from viruses like laptops and PCs do.
For an extra fee, you can get a 3G or 4G internet connection, no need to worry about wi-fi.
There are now thousands of Apps available for tablets. These applications are so varied that you are spoiled for choice, few people would go back to a laptop. You simply choose which you need, download and install. Android has the greater choice, including video, music, online banking, games. There are lots of programmers writing new Apps all the time. Some of the top Apps are FLIPBOARD, a newsreader based on your social connections. It displays news stories based on what's being shared by your friends in Twitter or Facebook; KINDLE, a good way to read books on the iPad is the Amazon Kindle app, because it has a big selection of titles and it can sync between many devices - iPad, iPhone, Android phone, PC, Mac etc.
Tablet sales are likely to overtake laptop sales next year, and with competition, should offer improved features and even better value.
The only difficulty is the keyboard, but people will soon get used to it.

Why Does My Laptop Charger Get Very Hot?


You are not alone if you have just discovered that your laptop charger heats up too often. One should never take this issue lightly. The overheating of laptop chargers can lead to sparks in the circuit. These sparks can permanently destroy your motherboard or worse, lead to a fire. If you think your laptop charger is no longer in good condition, get in touch with your manufacturer/vendor for a replacement or buy a new one at an online store.
Cause of overheating:There is no single reason behind the overheating of a laptop chargers. If you connect a low voltage laptop power supply to a laptop, it is likely to get overheated. For example, if your 80 watt laptop power adaptor is getting overheated, your laptop may need a 100 watt one for smooth functioning. Another common cause of overheating is high CPU usage when the power adapter is connected to the laptop. A laptop can make an attempt to drain the additional power to execute a higher number of tasks. The brick containing various electronic components of laptop chargers may also malfunction, thereby causing extra resistance or more heat.
Overheating can also be due to internal problems:A laptop charger has an AC/DC convertor that converts the alternative current flowing from your wall socket into a direct current. Electrical appliances like laptops run on direct current at a low voltage and fixed ampere value. Overheating can also be caused when this AC/DC convertor is no longer functioning in a proper manner. This is a sign that the power convertor has started to die. Buying a brand new laptop charger from a trusted online retailer or a local shop is the best way to avoid any issues arising due to overheating.
Check the manufacturer's website for potential recalls:It is possible that a number of overheating cases pertaining to a particular charger or laptop have been surfacing in different parts of the world. This happens when a company ships laptop adapters or devices with some manufacturing flaw. In such cases, most companies recall such faulty components. You will need to contact the manufacturer of the laptop to know more about such offers.
When you use a charger that's prone to overheating, you should try to keep it out in the open in order to ventilate it. You can also place small objects under a laptop charger to allow for maximum ventilation. This will minimize overheating to a certain extent. Never forget to detach a charger from an outlet when you are not using it, as excessive heating can lead to serious damage. In such a scenario, your charger may just end up burning out and damaging everything else around it.
If you suspect plastic burning somewhere around your charger, remove it immediately and prepare yourself to buy a new charger. Such a faulty charger should never be placed close to blankets, woolen items, and furniture. Any object that's susceptible to heat should not be kept close to a laptop charger.

Buying a Printer for Small Businesses


Regardless of the size of your company, a fast and reliable printer is a necessity. Whether you need to print full-color brochures or simple black-and-white documents on plain paper, there are printers available with a variety of features and benefits that will fit those needs.
Examining the needs of your workforce is the best place to start. If you own a smaller company with one to 20 employees, you won't need the same printer features as a bigger company with hundreds of workers. You might put a premium on speed and quality with less of a strict focus on capacity. And larger companies might look for a high-capacity paper tray before they consider page-per-minute speeds. We'll talk about these and other features to consider when shopping for a printer for your business.
CONSIDER THE BASICS
Start by identifying the type of printer your business needs. For instance, if your employees only print basic documents, then you may opt for a print-only model. But if they need to copy, scan, or fax, an all-in-one may be a better solution. The difference in price between print-only and all-in-one models can vary by hundreds of dollars, so it makes sense to only pay for features you will use. And when looking at different models, you can also decide on the onboard control schemes they provide to make sure they are intuitive and easy to use.
Next, you should determine whether you need only black-and-white printing or color as well. And in the same vein, you should compare the ink cartridges that various printers use. Some printers support higher capacity ink cartridges so you won't have to change them as often, resulting in less downtime and more consistent printing.
One example of a solid all-in-one printer for larger small businesses is the Epson Workforce Pro WP-4540. One of its defining features is its fast two-side printing as well as its ability to copy, scan, and fax two-sided documents. As far as ink cartridges are concerned, it supports extralarge capacity cartridges that can print up to 2,400 black-and-white or 1,200 color pages. The WP-4540 is an example of a feature-packed printer that can be an all-in-one hub for your companies' printing needs.
SPEED, CAPACITY, AND VOLUME
A printer's performance quality and overall printing efficiency can be boiled down to three things: speed, capacity, and volume. The reported speed of a printer, or its ppm (pages per minute), should serve as a rough guide to the printer's speed. When looking at ppm figures, remember that it takes longer to print in color or at best quality than it does to print in black-and-white or at lower quality, so take a careful look at the detailed specifications in order to make a fair comparison between printers.
Some printers, such as HP's Officejet Pro 8600, can print color and black-and-white projects at nearly the same speed (up to 32 ppm, decent for small companies or work groups). But when you start to print at a higher quality, the range between the two speeds tends to grow.
A printer's capacity depends on the size of its paper tray. Smaller-capacity trays are fine for infrequent or small printing jobs. For larger small businesses, it may be necessary to find a printer with a larger tray. And your company's printing amount goes hand-in-hand with volume, as well.
Printers are designed to handle a specific amount of printed pages over a certain period of time. For instance, a printer's volume may be 1,000 to 2,000 pages per month, which means printing within that range will make sure neither quality nor performance will suffer.
HP's LaserJet Enterprise 600 M600 printer series offer a monthly print volume of between 5,000 and 20,000 pages plus varying paper tray capacities. The M601 models offer 500-sheet capacity while the M602 and M603 models have paper tray capacities ranging from 500 to 1,500. The M600 series of printers provides enough variety that both small companies and larger small businesses could find one that fits their needs.
NETWORKING CAPABILITIES
The final printer component to consider is networking capabilities, which includes a wide range of possible features. You should look at your company's wired or wireless network to decide what types of printer fits best. If you'd prefer to have the printer in a central location, you may opt for a Wi-Fi-compatible model. Wi-Fi printers also make it much easier to print from devices other than desktop computers, including mobile devices and laptops. Or if you want to take advantage of the reliability of a wired network, there are printers that support Ethernet connections.
Epson WorkForce 845 has both Ethernet and built-in Wi-Fi, so it can fit into almost any office environment. Many of Epson's printers have Epson Connect functionality, which enables you to print documents and photos from your smartphone, tablet, or cloud-based applications and solutions.
THE TOTAL PACKAGE
It may seem difficult at first to find a printer that provides the printing features, speed, and networking capabilities you need. And in all actuality, there may not be a printer out there that is the total package. The goal is to figure out which features are absolutely essential, establish a price range, and research and compare different models to find the best possible printer for your company, hand-in-hand with volume, as well.

The Advantages Of A Laser Printer


Both inkjet and laser printers produce high quality print-outs but what printer you decide to purchase will depend on what you will be using it for.
The main advantage of a laser printer is its speed - they can push out pages and pages of text efficiently and quickly. They can also 'write' at a much quicker speed than an inkjet printer because it uses one of the same mechanisms as a photocopier, which allows it to produce quick and precise print-outs. Laser printers are best placed in the office as they are designed to print large volumes of high quality text rather than high quality images (you'll need to opt for an inkjet if you are after precise image printing).
One factor that tends to put people off buying these types of printer is their cost; although in recent years the price of laser printers has significantly decreased. You can pick up a low end toner printer for around £100 now and although the cartridges aren't cheap, they last a very long time, making laser printers a more economical choice than an inkjet printer. You can either buy your toner cartridges brand new (at a price) or you can choose to get them refilled or remanufactured, which will cost you less and benefit the environment at the same time. By choosing to get your cartridge refilled (a top up of toner) or remanufactured (a top up of toner and a quick service to check all the parts are working) you are saving the planet's limited natural resources by recycling and reusing parts instead of purchasing brand new ones.
Third-party toner cartridge suppliers will often remanufacture original brand name cartridges, this is completely legal, and although the original manufacturers state the quality of print-outs will not be as good, many third-party suppliers have run thorough tests that prove the quality of their print-outs is matched to the quality of major brands like Epson toner cartridges, Canon, HP and lots more.
Other advantages of toner printers include the amount of paper it can hold; they usually store large amounts of paper for high volumes of printing and you often get the option to add extra trays should you need them. They can print between 12 and 46 pages per minute (PPM) and they are measured in dots per inch (DPI). Most laser printers come between 600 and 1200 DPI but high-end industrial printers can reach up to 2400 DPI.
Laser printers also offer the benefit of waterproof printing; the ink will never smudge even when it's freshly printed. And of course the print quality of the text is superb, these printers are standard for professional letters because the quality is so high. Best of all, laser printers are modern, energy efficient and economical - toner cartridges last such a long time, and you get a huge amount of print-outs per cartridge. Fortunately, laser printers have gone down in price over the years so they can be used for home use as well as in the office

What Is a Masked USB Flash Drive?


Promotional USB flash drives are incredibly popular at the moment with lots of companies buying them to promote their brand, to support their sales activities or to hand out at seminars or conferences with presentations pre-loaded onto them.
As the market for promotional USB flash drives continues to grow it is starting to attract an increasing number of suppliers looking to cash in and make a quick buck. The challenge for the buyer of any promotional USB sticks (and equally the opportunity for the scam merchants) is to be sure they are getting exactly what they are being quoted for.
If for example you place an order for 500 x 1GB USB flash drives printed with your company logo on both sides then its reasonable to expect that this is what will be supplied. The difficulty is that on the surface all drives, regardless of memory size look the same, a 1GB version looks just like a 16GB version so how do you check to make sure you've been supplied with what you've ordered?
A supplier that is selling masked drives (knowingly or unknowingly) will typically still describe them as Grade A drives (when they're clearly not) and will put just as much effort into the overall look and feel of the drive. In other words when they arrive your printed USB Flash Drives are likely to look great, they might come with a lanyard and a giftbox and they might even be pre-loaded with data but a large part of what you're paying for is the internal memory and NOT the appearance of the drive or any accessories.
It's not as simple as just plugging the USB stick in and checking the "properties" of the flash drive on your PC. A "masked" flash drive will show up as a 1Gb or whatever size you've ordered, hence the expression "masked"
To check that you have not been duped and sold "masked" flash drives you should make the following checks when they arrive:
Let's assume you've ordered 1GB USB drives then.....

Connect the USB stick to your PC and wait for it to be allocated a drive letter.
Transfer files (data) exceeding 900 MB (just below 1GB) to the USB drive - it might take a couple of minutes.
When the data has transferred onto the flash drive then "safely remove the USB flash" drive from your PC
Find another PC and connect the same flash drive to it and check to see if all of the files you loaded show up. If they don't and say only 50% appear then you've been sold masked flash drives.
If your masked USB drives were purchased from a UK supplier then you should (assuming they are still in business) have recourse to them but if you've purchased them from outside your country of domicile it could be more challenging getting recourse.
Whilst it might often seem more attractive to buy from cheaper suppliers overseas it is not without risk and our advice is to buy local - you then know you're covered by your local laws and terms of trade.